Privacy policy
Your personal information is handled with care and transparency. This Privacy Policy outlines how I Wanna Gummies collects, uses, and safeguards your data when you browse our website or place an order.
What Personal Information We Collect
Like most online retailers, we collect certain personal information to help process your order and provide you with the best service possible. This may include:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party platforms such as Stripe or PayPal)
- IP address and cookies
- Browsing and purchase history
We only collect information that is necessary for your shopping experience and our business operations.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Communicate with you about your purchases
- Send marketing communications if you have opted in
- Improve our website performance and customer service through analytics
Your information is never sold to third parties.
Who We Share Your Information With
We only share your information with trusted partners and service providers that assist us in operating our website and fulfilling your order. This may include:
- Payment providers such as Stripe and PayPal
- Shipping carriers such as Australia Post, United States Postal Service, DHL, or FedEx
- Marketing tools such as Google, Meta Ads or Klaviyo (only if you have subscribed)
- Website analytics services such as Google Analytics
All third parties we work with are required to handle your data securely and confidentially.
Data Storage and Security
We use secure cloud-based platforms to store and manage your information. While we strive to partner with services that follow strict security standards, your data may be stored in locations outside Australia depending on the systems used.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to enhance your browsing experience. These are used to:
- Remember your preferences and items in your cart
- Track website usage and performance
- Show you relevant ads through remarketing campaigns
When you first visit our site, a cookie notice is displayed. By continuing to use our website, you agree to the use of cookies.
Children’s Privacy
Our website can be accessed by individuals under the age of 18; however, it is not directed specifically at children. We do not knowingly collect personal information from anyone under 18 without the consent of a parent or guardian. If we become aware that we have collected personal data from a minor without appropriate consent, we will take steps to delete that information.
Contacting Us About Privacy
If you have any questions about your privacy or how your data is used, please contact us. We're happy to help.
Email: info@iwannagummies.com
Phone: (516) 518 5107, 1300 197 344
Service Number: 1300197344